Dear Valued Customer,
Adhesive Dispensing Limited is monitoring the development and status of the Coronavirus situation and will be following the guidance of both the UK Government and the World Health Organisation to minimise the risks to our employees and to provide a safe and healthy working environment for all staff.
As you are aware, the entire global supply chain has already been impacted due to the coronavirus outbreak, which has led to large-scale disturbances in shipping services, border closures and airline disruptions.
Adhesive Dispensing Limited always maintains a close working relationship with all of our key suppliers and we are working with these suppliers to constantly evaluate the risks any disruptions pose to supply chain consistency. Should the availability of any products be affected or potentially be at risk of being affected by the Coronavirus outbreak, this will be communicated directly to the relevant customers as soon as it becomes apparent.
As a leading stockist / distributor, Adhesive Dispensing Limited is always assessing market demands and stocking policies to ensure we have sufficient products available to meet our customers needs. Customers should advise us of any products that they feel are business critical and make a decision on what, if any, stock is required or reserved to reduce risk of short supply.
As always, Adhesive Dispensing Limited constantly strives to provide the highest possible service levels for its customers, and will continue to provide this throughout these difficult times.
Questions and Answers (Last updated 4th May 2020)
How is Coronavirus affecting Adhesive Dispensing Limited?
Our team continues to monitor the situation on a daily basis, we are working closely with all of our key suppliers to constantly evaluate the risks and any disruptions posed to our supply chain continuity. We will continue to provide the highest possible service levels for our customers throughout these difficult times. Some staff continue to work from home. Warehouse and shipping continue to operate daily.
How has stock been impacted, will there be supply shortages?
As a leading stockist / distributor, we are always assessing market demands and stocking policies to ensure we have enough product available to meet our customers requirements. We would urge customers who are concerned to contact us and advise us of any products that they feel are business critical and make a decision on what, if any, stock is required to reduce risk of short supply.
Are deliveries being disrupted?
Whilst it is difficult to confirm continued availability of logistics, we believe our current global supply and logistics capabilities will keep us well positioned to work through these challenges and, if necessary, help customers put the appropriate mitigation plans in place.
How are Adhesive Dispensing Limited protecting their staff?
We continue to monitor the health of our workforce and take measures to protect our employees in accordance with government regulations. and a mandatory 14-day quarantine of any employees who have been in any areas of concern. (at this stage none of our team have had to quarantine). Physical distancing measures have been implemented across the business to minimise risk to our staff and ensure the smooth running of our operation. All office staff have now been transitioned to work from home and are servicing our customers as normal. We provide all staff with hand sanitiser gels and face masks.
What is your plan if several of your employees at your business location are ill and cannot work?
We have identified areas which we consider critical to operate. Within these areas, we have developed operational continuity plans to ensure we have enough resources to keep running safely and ensure products are shipped to our customers.
Do you expect any challenges regarding pricing stability?
For the majority of our product range we do not expect to see a fluctuation in price. However, these are unprecedented circumstances, we are monitoring daily. So far, none of our many thousands of products has seen any price increases.
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